In Case Of A Power Outage
H-D Electric Cooperative is working to provide safe and reliable electric service to all co-op members throughout the year. We appreciate your help in making this goal possible. Reliability of service is foremost in our minds. We strive to provide 100 percent, uninterrupted service. However, with over 1,500 miles of distribution lines and thousands of devices exposed to South Dakota weather, wildlife, trees, etc., that lofty goal is unattainable.
If Your Power Does Go Off, Please Take the Following Steps:
Check your fuses or circuit breakers, including those on the meter pole, to see if they have blown or tripped. (Members may be billed for a service call if the trouble is caused by the member's own fuses or equipment.)
If the problem is not with your electric service, call a neighbor to see if other people are also out of power.
To report outages or other power quality problems, call 605.874.2171. When reporting a problem, give the name on your bill and your location number (as identified on your billing statement). If you call at a time other than the regular business hours, the phone will be answered by a an after-hour call center. A crew will be dispatched to your location as soon as possible.
Remember, never go near downed power lines. Treat every electrical line as if it were energized.