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Report an Outage

To report outages or other power quality problems, call 605.874.2171.

H-D Electric Cooperative is working to provide safe and reliable electric service to all co-op members throughout the year.  We appreciate your help in making this goal possible.  Reliability of service is foremost in our minds.  We strive to provide 100 percent, uninterrupted service.  However, with over 1,500 miles of distribution lines and thousands of devices exposed to South Dakota weather, wildlife, trees, etc., that lofty goal is unattainable.

If Your Power Does Go Off, Please Take the Following Steps:

  • Check your fuses or circuit breakers, including those on the meter pole, to see if they have blown or tripped.  (Members may be billed for a service call if the trouble is caused by the member's own fuses or equipment.)

  • If the problem is not with your electric service, call a neighbor to see if other people are also out of power.

  • When reporting a problem, give the name on your bill and your location number (as identified on your billing statement).  If you call at a time other than the regular business hours, the phone will be answered by a an after-hour call center.  A crew will be dispatched to your location as soon as possible.

Remember, never go near downed power lines.  Treat every electrical line as if it were energized.

 

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  • About Us
    • About H-D Electric
      • About H-D Electric
      • Our History
      • Bylaws
      • Minutes
    • Staff Directory
    • Board of Directors
    • Career Opportunities
    • Annual Meeting
    • Contact Us
  • Community
    • Rent Our Community Room
    • Cooperative Connections
    • NRECA Youth Tour
    • Basin Youth Trip
    • Scholarships
    • Member Basin Electric Tour
  • Member Services
    • Rebates, Loans, & Other Incentives
    • Irrigation
    • Generators
    • Load Management
    • Electrical Wiring Services
    • Products
      • Water Heaters
      • Electric Heat
      • Yard Lights
      • Grills
      • Electrical Parts Selection
    • Electric Vehicle
    • REC Program
    • REED Fund
    • Together We Save
  • Your Account
    • Apply for Service
    • Payment Options
    • Capital Credits
    • Deferred Payment Plan
    • Budget Billing
  • Safety
    • Emergency Standby Generators
    • Tree Trimming
    • One Call
  • Forms
    • Request for Electricity Form
    • Membership Application
    • Employment Application
You inspire us to find solutions, so we can provide the energy and savings you need. Visit Touchstoneenergy.com to learn more.
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Contact Info

P.O. Box 1007

18240 SD Hwy 15

Clear Lake, SD 57226-1007

Office Phone: (605) 874-2171

Fax:  605-874-8173

info@h-delectric.coop

Business Hours

M-F 8AM - 4:30PM

 

Our Mission

"Committed to Safely Enhance the Quality of Life for our Members, Employees and Communities"

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©2025 H-D Electric Cooperative. All Rights Reserved.

  • About Us
    • About H-D Electric
      • Our History
      • Bylaws
      • Minutes
    • Staff Directory
    • Board of Directors
    • Career Opportunities
    • Annual Meeting
    • Contact Us
  • Community
    • Rent Our Community Room
    • Cooperative Connections
    • NRECA Youth Tour
    • Basin Youth Trip
    • Scholarships
    • Member Basin Electric Tour
  • Member Services
    • Rebates, Loans, & Other Incentives
    • Irrigation
    • Generators
    • Load Management
    • Electrical Wiring Services
    • Products
      • Water Heaters
      • Electric Heat
      • Yard Lights
      • Grills
      • Electrical Parts Selection
    • Electric Vehicle
    • REC Program
    • REED Fund
    • Together We Save
  • Your Account
    • Apply for Service
    • Payment Options
    • Capital Credits
    • Deferred Payment Plan
    • Budget Billing
  • Safety
    • Emergency Standby Generators
    • Tree Trimming
    • One Call
  • Forms
    • Request for Electricity Form
    • Membership Application
    • Employment Application